Learn the basics how to use Yonder, a great starting point for new staff
How to restart the chatbot and refresh conversations
After a conversation has finished, close it to restart the chatbot
Tips on chatting with customers
Tips how to respond quickly, take payment, and should you respond if someone has left your website?
How to change notification settings
Notifications allow you and your team to respond to chats. You can turn on and off notifications for different stages of the conversation journey, and there are different places/types of notifications you can receive.
How to set-up your first website message
Website messages are really easy for anyone to set-up. They're a powerful way to greet, inform and influence customers
How to stop the chatbot and chat with a customer
Learn when the chatbot is active and how to chat to a customer
How responding to customer emails in Yonder works
If someone has left their email within a chat, you can respond from within Yonder.
Improve your performance by learning from what customers ask
Improve your website conversation, eliminate problems booking, optimise SEO and Adwords, and more.
Can't find your answer?
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Welcome to the Yonder Help Center!
Whether you're new to Yonder or you've been with us for years, this is your place to learn about Yonder, access our training resources, and get support from our team.
If you need assistance, please don't hesitate to contact us.
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